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Synopsis

Plan, direct and supervise the airport operation, overseeing team and service provider performance. Ensure financial, customer service, quality, safety and security objectives are delivered in accordance with all applicable safety, security, regulatory and company requirements and standards. Supervise all elements of operations while on duty.

Accountabilities

• Oversee all passenger and aircraft handling operations on a shift basis, ensuring adherence to all arrival/departure checklists, brand requirements, company policy/procedures and regulatory requirements
• Responsible for the effective management of safety and security outcomes on a shift basis through hazard identification, safety and compliance monitoring and reporting
• Ensure all flight editing and special guest requirements are met, including but not limited to assessment, planning and coordination of VIP/MAAS, PRM and special category guests
• Effectively liaise with Guest Control, Network Control and SOC to manage operational disruption recovery and reduce impact to guest service and operational integrity
• Deliver, maintain and rehearse station emergency response plan, disruption planning, diversion/delay handling and business continuity plans
• Responsible for on time performance on a shift basis including coordination, mitigation, accurate reporting and follow-up of delays
• Airport ancillary sales promotion, coordination, process compliance monitoring and adherence to associated targets
• Responsible for promotion, delivery, monitoring and reporting on customer service-related standards, including performance against associated KPIs
• Ensuring adherence to local authority requirements, including but not limited to arrival/departure documentation and reporting.
• Make day-to-day operational decisions to manage and mitigate operational safety and security-related risks on a shift basis at station level, through effective evaluation and decision-making based on conditions, hazards and threats
• Identification and reporting of safety and security-related occurrences and hazards in accordance with company procedures and local regulations

Education & Experience

• Degree level education desirable (A-level or baccalaureate equivalent) or relevant industry experience, with a demonstrable knowledge of frontline service delivery and communication skills. Previous exposure to highly pressured and multicultural environment in a supervisory role within a shift environment required
• Minimum 5-7 years experience within an airline with relevant knowledge of aviation, travel industry and/or airport policies.
• Role requires mature personality with outstanding communication skills, supervisory skills and passion to deliver service.
• Role must balance guest-centric focus and corporate interest while maintaining the highest safety and security standards and coordinating teams and service providers on shift

Etihad Aviation Jobs in San Jose Information

• Designation: Various Posts Open for apply.
• Location: Across the World.
• Qualification Required: – Various degree’s for various posts.
• Experience: – Fresher or Experienced can apply.
• Salary: It’s Depends on your job designation.
• Language: Verbal & Written communication in English and Local language will be an added advantage.
• Who can Apply: Fresher or Experienced both can apply.
• What Skills Required for getting a job: Positive attitude, Being calm and cheerful when things go wrong,
  Communication, You can listen and say information clearly when you speak or write, Teamwork, Self-management, Willingness to learn, Thinking skills (problem solving and decision making).
• How To Apply: Application Process is simple. Apply directly online using submit resume button and will get back to you after review your profile.
• how is life at Company: Very energetic.

 

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For More : https://careers.etihad.com/

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11 Job Interview Tips: How To Make a Great Impression

1. Treat everyone you encounter with respect.
2. Research the Company and Use Their Products
3. Clarify your personal mission statement.
4. Start by researching the company and your interviewers.
5. Practice to be Perfect
6. Be yourself.
7. Don’t lie or overshare.
8. Bring a copy of your resume or portfolio.
9. Do not speak negatively about your previous employers.
10. Wear a Confident Smile
11. Send a thank-you note.

What are the pros and cons of working in a Company?

As you asked a general question, I’ll give a general answer. But please be aware that there are many specifics here that influence the real life attractiveness of any one job.

So, generally speaking –

The Pros-

• You get to learn about some very complex challenges not found in smaller organizations and they usually open your eyes and thoughts to areas of thoughts that you haven’t encountered before. Lots of Opportunities.
• Structure and Order: If you are good and diligent at what you do, you can usually advance to a managerial position within a few years (3–6) and gain managerial experience. This is usually way faster than in smaller organization’s.
• Resources: The pay grade is usually a bit better for starting position and can improve to way better at higher ranks.
• There are all kinds of interesting opportunities to travel and or meet people from all kinds of places and disciplines.
• Stability: You usually work in a team and not alone (might be a con for some)
  There are usually opportunities for professional advancement – e.g. training, courses, studies etc..
• You gain connections.
• Opportunities: You train on some very complex computer systems.
• Lots of Perks: You get better benefits such as pension and medical insurance.

The Cons-

• You are just one small grain in a pile, and especially in the beginning, you influence very little.
• You are limited to just one small area of a profession skill set (might be a pro for some)
• You must do things their way, you can’t do things your way, even if proven to work better.
• There are TONS of politics that effect everything, and I mean everything.
• Things move at a very slow rate usually.
• You don’t know the whole picture, and things (like lay-offs) can surprise you very suddenly and there is nothing you can do about it.
• The work itself is usually repetitive and not creative and it gets boring very fast.

Cheers:)