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• Vision: Deliver world-class service to all customers.
• Mission: Make every customer feel like the most valued person.

As a Seasonal Customer Service Agent, you will be central in demonstrating Delta’s commitment to our customers by making their travel experience as smooth and pleasant as possible. At Delta, our brand is critical to our continued success. As a Customer Service Agent, you play a key part in keeping our brand strong by demonstrating strict adherence to uniform compliance, maintaining professionalism, and exhibiting a positive attitude inside and outside of work.

Seasonal Customer Service Agents work between 150 and 800 hours per year, serving our customers in both the ticketing and gate areas at airport locations. Seasonal work will depend on the operational need of the station and location. Seasonal Agents will be subject to recall at any time during the calendar year based on operational demand.

Seasonal Customer Service Agents will be scheduled to work a shift between 20 to 40 hours per week.

This position comes with a profit-sharing program and Delta’s industry-leading travel privileges (free flights!).

You Will

Customer Service Agents serving as a Ticket Agent are the first to greet our customers to guide and assist them with the ticketing and baggage check-in process.

• Greet customers to guide and assist them with the ticketing and baggage check-in process.
• Use a computer to sell, print, and reissue tickets.
• Manage the check-in process, ensuring that customers have the proper travel documentation.
• Tag baggage and perform lifting tasks that involve transferring baggage from scales to conveyor belts.
• Several other lifting tasks will involve handling items as low as floor level and as high as waist level.
• Practices safety-conscious behaviors in all operational processes and procedures.

Customer Service Agents serving as a Gate Agent help our customers with routing, trip planning, and gate boarding. You will:

• Use computers to assist customers with seat availability, make gate announcements regarding the boarding process, flight status, checking and handling baggage, managing and initiating the boarding process.
• Operate jet ways to place them in position prior to aircraft arrival and lift, opening, closing, and securing aircraft doors.
• Practices safety-conscious behaviors in all operational processes and procedures.
• High School diploma, GED or High School Equivalency.
• Must successfully pass a Customer Service Assessment.
• Must be proficient in English.
• Embraces diverse people, thinking, and styles.
• Consistently makes safety and security, of self and others, the priority.
• Be at least 18 years of age.
• Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law.
• Pass a post-offer pre-employment drug test.
• Pass a physical ability test (PAT), if fail PAT test, retest permitted within 4-8 weeks post failure.
• Frequently lift bags or items weighing up to and including 50 pounds.
• Occasionally lift bags or items weighing between 50 and 70 pounds.
• Be authorized to work in the US.
• Possess entry-level computer skills.
• Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation .
• Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays.
• Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for a U.S.-based job, if not currently employed by Delta Air Lines, Inc.

Delta Air Lines Jobs in US Information

• Designation: Various Posts Open for apply.
• Location: Across the World.
• Qualification Required: – Various degree’s for various posts.
• Experience: – Fresher or Experienced can apply.
• Salary: It’s Depends on your job designation.
• Language: Verbal & Written communication in English and Local language will be an added advantage.
• Who can Apply: Fresher or Experienced both can apply.
• What Skills Required for getting a job: Positive attitude, Being calm and cheerful when things go wrong,
  Communication, You can listen and say information clearly when you speak or write, Teamwork, Self-management, Willingness to learn, Thinking skills (problem solving and decision making).
• How To Apply: Application Process is simple. Apply directly online using submit resume button and will get back to you after review your profile.
• how is life at Company: Very energetic.

 

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For More : https://www.delta.com/us/en/careers/overview

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11 Job Interview Tips: How To Make a Great Impression

1. Treat everyone you encounter with respect.
2. Research the Company and Use Their Products
3. Clarify your personal mission statement.
4. Start by researching the company and your interviewers.
5. Practice to be Perfect
6. Be yourself.
7. Don’t lie or overshare.
8. Bring a copy of your resume or portfolio.
9. Do not speak negatively about your previous employers.
10. Wear a Confident Smile
11. Send a thank-you note.

What are the pros and cons of working in a Company?

As you asked a general question, I’ll give a general answer. But please be aware that there are many specifics here that influence the real life attractiveness of any one job.

So, generally speaking –

The Pros-

• You get to learn about some very complex challenges not found in smaller organizations and they usually open your eyes and thoughts to areas of thoughts that you haven’t encountered before. Lots of Opportunities.
• Structure and Order: If you are good and diligent at what you do, you can usually advance to a managerial position within a few years (3–6) and gain managerial experience. This is usually way faster than in smaller organization’s.
• Resources: The pay grade is usually a bit better for starting position and can improve to way better at higher ranks.
• There are all kinds of interesting opportunities to travel and or meet people from all kinds of places and disciplines.
• Stability: You usually work in a team and not alone (might be a con for some)
  There are usually opportunities for professional advancement – e.g. training, courses, studies etc..
• You gain connections.
• Opportunities: You train on some very complex computer systems.
• Lots of Perks: You get better benefits such as pension and medical insurance.

The Cons-

• You are just one small grain in a pile, and especially in the beginning, you influence very little.
• You are limited to just one small area of a profession skill set (might be a pro for some)
• You must do things their way, you can’t do things your way, even if proven to work better.
• There are TONS of politics that effect everything, and I mean everything.
• Things move at a very slow rate usually.
• You don’t know the whole picture, and things (like lay-offs) can surprise you very suddenly and there is nothing you can do about it.
• The work itself is usually repetitive and not creative and it gets boring very fast.

Cheers:)